Have you ever said or done something you later regretted? Did you wonder why you responded in the way you did? In this class, we discuss automatic responses, sometimes called unacknowledged bias.

During our early socialization, we all acquire beliefs and attitudes from others. In this class, we discuss the practice of personal leadership, which is to learn to recognize automatic responses to help you choose responses based on how you want to be in the world. Lisa has worked in retirement plan administration for over 30 years. In addition to her role as a supervisor, she taught skills in customer service as well as technical skills.

Lisa is a lifelong learner with a BA in Psychology, a Certificate in Adult Training, and a Masters in Intercultural Relations & is passionate about encouraging inclusivity.